Work mode: Remote, PakistanEmployment type: Full-time, fixed monthly salaryShift: Night shift, Monday to Friday, about 6:00 PM to 3:00 AM Pakistan time (US Eastern Time business hours). Shift times move one hour later when US daylight saving time ends.About MedcareMedcare is a US healthcare company that helps Medicare patients aged 65+ get support with everyday needs that affect their health, including transportation, utility costs, groceries, medication costs and paperwork. Through our Communit
Customer Service Jobs in Islamabad
Popular
Customer Service Jobs in Islamabad
Below are the latest Customer Service Jobs in Islamabad.
Global Tech Solutions helps businesses operate smarter and scale through flexible outsourcing, customer support, finance, accounting, and technology services. We build dedicated teams tailored to clients’ workflows and changing support needs. We are seeking Customer Services Officers for our Islamabad-based team to deliver responsive, professional customer experiences across communication channels.In this role, you will:Handle customer inquiries through inbound and outbound calls, live chat, and
Full-time, on-site Customer Success Manager role in Islamabad, Pakistan, for a consultancy serving local clients. The role manages onboarding, client relationships, account health, issue resolution, feedback, retention, records, and progress reporting. Three years of experience; bachelor’s degree in a related field preferred, with equivalent relevant education and customer-facing account or client support experience considered. Morning shift; salary PKR 30,000–40,000.
Remote, full-time senior telesales role based in Pakistan, serving a UK delivery and logistics network. Requires experienced outbound/B2B sales, UK market exposure, strong English, and proven target achievement. Evening schedule aligned with UK business hours. Performance-based trial, then PKR 150,000 monthly plus bonuses and commission upon passing.
Full-time, on-site CSR role in Islamabad, Pakistan, working night shifts. Responsibilities include handling customer calls and inquiries, providing assistance, resolving concerns, updating customer records, coordinating with relevant teams, and meeting performance targets. Requires a bachelor's degree or equivalent, English communication skills, customer-handling abilities, and basic computer knowledge. Salary: PKR 60,000–90,000.
Full-time, on-site Customer Support & Marketing Executive role in Islamabad, Pakistan, with a morning shift and salary of PKR 40,000–65,000. Responsibilities include customer service, explaining services, inquiry handling, relationship management, marketing outreach, lead follow-up, record keeping, and coordination with internal teams. Requires one year of experience and a bachelor’s degree or diploma in marketing, business administration, communications, or a related field, with equivalent relevant experience considered.
Entry-level, full-time remote Customer Service Representative role in Islamabad, Pakistan. The position supports UK-based customers with orders, deliveries, returns, products and e-commerce enquiries through email, online messaging and occasional phone calls. Candidates should have strong written and spoken English, understand UK accents, use Microsoft Office, Teams and Outlook, and manage customer cases accurately. One year of experience is listed, with customer service, support or e-commerce experience preferred. Evening shift; salary 30,000–50,000 PKR.
Full-time, on-site Customer Services Representative role in Islamabad, Pakistan, with a morning shift and salary of PKR 30,000–90,000. The position involves managing client interactions, resolving inquiries, overseeing call center operations, and coordinating a 20-person customer service team. Spoken English, communication skills, and problem-solving ability are required; prior customer service experience is preferred.
Full-time remote Sales Calling Agent / Call Center Sales Executive role based in Islamabad, Pakistan. Responsibilities include outbound calling, promoting products or services, lead follow-up, conversion, customer communication, and meeting sales targets. Morning shift runs 10:00 AM–8:00 PM, six days per week. Salary is listed as PKR 100,000 per month, with the post also stating a range of PKR 70,000–100,000. Three positions are available.
Full-time remote Customer Support Representative role for a gaming marketplace in Islamabad, Pakistan. The position involves written customer communication through WhatsApp, Instagram and website chat, order follow-up from payment to delivery, issue resolution, and updating product listings. Knowledge of video games, PS4 and PS5 discs, written Urdu and English, a laptop or PC, and stable internet are required. Morning shift; salary 20,000–25,000 PKR.
Zynvox is hiring an experienced Senior Sales Closer for a temporary/contract, remote night-shift role in Islamabad. The position involves B2B outreach to US HVAC, plumbing, and electrical business owners, product demonstrations, negotiation, pipeline management, and onboarding handoff. Candidates need intermediate education, at least one year of B2B sales or outreach experience, English communication skills, and SaaS, software, or services sales experience. Compensation is 100% uncapped commission with no guaranteed salary.
Full-time, non-managerial Sales And Customer Support Executive role in Islamabad, Pakistan, with a morning shift and on-site work. Requires a bachelor’s degree, 1 year of experience, own transport, and previous knowledge of IT product sales and marketing. Salary is PKR 40,000–50,000. Promotes POS software, builds client relationships, prospects and manages leads, visits clients, and works toward sales targets.
Full-time remote Customer Service Agent role in Islamabad supporting UK customers. Requires strong English proficiency, direct UK customer experience, telephone-based service experience and excellent communication skills. Duties include handling enquiries, bookings and deliveries, resolving issues and following procedures. Requires specific remote-work equipment and flexibility for 9-hour shifts between 7am and 10pm UK time. Salary: PKR 50,000–90,000.
Trust Communication seeks Customer Sales Representatives (remote/online, Islamabad) for outbound appointment setting with US-based clients. Full-time, night-shift role requiring <1 year experience, strong English verbal skills for US-bound calls, outbound telemarketing/appointment-setting experience, CRM familiarity (HubSpot/Salesforce), MS Office competence, and ability to meet KPI targets. Salary 30,000–70,000 PKR. Responsibilities include making outbound calls, qualifying leads, setting appointments, logging CRM entries, meeting volume/conversion KPIs, and participating in training and quality reviews.
On-site Verifier role in Islamabad for a telecommunications-focused BPO. Full-time, morning shift position requiring 2+ years verification or BPO experience. Responsibilities include phone/message verifications, CRM and billing reconciliation, documentation of outcomes, escalation of discrepancies, and meeting productivity and quality KPIs. Must have CRM/ticketing experience, MS Office, strong attention to detail, adherence to scripts/compliance, and analytical skills. Preferred: telecom billing exposure and customer service/data handling certifications. Salary range: 40,000–100,000 PKR.
Hostnext Technologies is hiring a full-time, on-site Customer Service Representative in G-8 Markaz, Islamabad. The morning-shift role involves handling calls, emails, and chats, resolving customer inquiries, providing product and service information, maintaining CRM records, and supporting customer satisfaction. Salary is 35,000–45,000 PKR per month. Entry-level applicants and fresh graduates with strong English communication skills are suitable.
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