Customer Sales Representative CSR Job in Pakistan
Telebridge Communications , Pakistan

Never pay for job application, test/interview.
Safe Job Search | EEO Laws in Pakistan
Fresh Graduate
10,000 - 25,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
Career Level
Total Vacancies
8 Jobs
Posted on
Mar 15, 2013
Last Date
May 16, 2013

Job Description

handling special telephone tasks like call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects.
Understand the impact of attitude in handling calls professionally
building positive rapport with different types of customers over the phone
communicate with different behavior types on the telephone

Job Specification

Use questioning and listening skills that support effective telephone communication.
Effectively deal with job stress, angry callers, and upset customers
Familiar with telephone etiquette to satisfy various customer situations.
Able to choose appropriate actions to effectively control a telephone call.
Able to Identify voice skills and how to enhance a good telephone presentation.
Meets commitments to customers

Telebridge Communications

Information Technology and Services - Islamabad, Pakistan