We are looking for a Call Center Representative candidate who can accept ownership for effectively solving customer issues, complaints and inquiries.
Job Type: Full-time
Salary: 30,000 - 50,000 (will be decided after the interview)
Campaign: Auto Insurance Campaign.
Responsibilities:
- Manage large amounts of outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue, and provide solutions and alternatives
- Requirements and skills
- Previous experience in a customer support role.
- Must have good communication skills.
- Strong phone and verbal communication skills along with active listening.
- Customer focus and adaptability to different personality types
- Must have good learning skills.
Note: Freshees can also apply.
Job Type: Full-time
- Communication skills.
- Listening Skills.
- Learning skills.
Ability to commute/relocate:
Rawalpindi: Reliably commute or planning to relocate before starting work (Required)