Job Description
1. To receive and communicate incoming and out-going telephone calls for the company PABX system, to include scheduling and implementation of multi-party conference calls.
2. To deal sensitively with telephone and personal enquires from clients, staffs and others as appropriate.
3. To provide directory information to inquiries and transfers calls as appropriate.
4. To collect and verify company director information including telephone numbers, addresses etc and to perform data entry into computerized database for inclusion in the company’s directory.
5. To ensure that urgent matters are drawn to the relevant customer quickly and accurately.
6. To make urgent calls for directors and communicate the message of meeting to mangers.
7. To deal professionally and courteously with the reception entry phone and welcome clients and visitors as appropriate.
8. To ensure that the reception area is tidy, neat and comfortable at all times.
9. To perform various clerical duties such as photocopies records, including logging and routing/distribution of incoming mails, daily export/local orders to concerned department, dispatching of outgoing mails and department wise attendance punching while other as required.
Job Specification
Good oral and written communication skills.
Having sound knowledge of MS Office.
Excellent time-keeping skills.
Pleasant Personality.