Call Center Supervisor Jobs in Pakistan, Latest Call Center Supervisor Jobs in Pakistan

Supervisor - Call Center Jobs in Lahore: ZNZ Communications is hiring a Supervisor for their call center in Lahore. Responsibilities include managing a team, monitoring performance, providing training, handling customer issues, and analyzing data. Required skills include experience in a call center, leadership, communication, problem-solving, and proficiency in MS Office. Bachelor's degree in Business Administration or relevant field is required. Apply now for Supervisor - Call Center Jobs in Lahore!

Job Title: Call Center SupervisorLocation: LahoreJob Type: Full-timeExperience Level: Prior experience is must, ideally minimum of 1-2 years. More experienced applicants will be preferred.Job Description:As an experienced Call Center Supervisor/Manager, you will play a critical role in managing our call center operations and ensuring the delivery of exceptional customer service to clients in the USA, UK, and Western markets. You will lead a team of dedicated customer service representatives, dri

Global Touch (Call Center) Pakistan is looking for a " Supervisor / Team Leader (3 years of experience as a team leader in call center)- " who shall be responsible for developing, coordinating and managing campaigns and customer relationship functions among the client and their respective customers by meeting higher performance. This person should have strong management skills, a proven ability to deliver quality service on schedule, the ability to "see the big picture", and the energy, motivati

The highly demanding role as CSR (In-Bond Taxi Controller) will be responsible for receiving In-bound calls from UK Based Customers who chose us to look after their needs to book/amend their transportation need. As a CSR and face of our Company, you will be answering in-bound calls from UK Based Customers in proficient English (Preferably British Accent).In this role you will be handling various tasks such as:- Airport Pick-up and Drop-off bookings. - In case of an issue from both sides escalat

We are hiring "Avaya Specialist" for one of our International Project. Candidate must have following technical expertiese.- - Hands on experience on Avaya Aura Enterprise Contact Center with Avaya Proprietry recorder and IP Office - Avaya IP Office Products - IP Office including IPOCC & ACCS - Sound knowledge in Avaya Aura Enterprises - Communications Manager (CM) R6.3 & AboveMaintain On going Avaya SLA's - Customers POC and Team Management - IP-Phones Configuration & Troubleshooting -

We are hiring SUPERVISERS & CALL CENTER AGENTS Male and female CSR for Call Dialing for our Online Education Project.Salary 18000 to 25000Evening shift: Timings 02:00pm to 10pmNight shift :Timing 09:00pm to 05:00amTwo breaks for dinner and tea

The Avaya Aura/CM Engineer reports directly to the IT / Project Manager and is responsible for the day to day task related to call center issues & maintenance of switching, data communications, and peripheral equipment associated with the Avaya Aura Communication Manager product line.- Maintain On going Avaya SLA's - Customers POC and Team Management - IP-Phones Configuration & Troubleshooting - Daily Customers sides issues responsibilities - Agents Login Issues - Call Center Reporting Issu

•To answer inbound calls and queries from all over Pakistan as well as abroad.•Providing real-time resolution to beneficiaries wherever possible.•Noting down complaints in pre-defined format/ CRM and emailing the same to available supervisor.•To work under pressure.•Answer all customer calls and related queries with courtesy;•Record and update complaints in the customer relationship management (CRM) with caution and accuracy;•Provide complaint status to the com

- Get the sales target acheieved by the team. - Achieve his own sales target assigned by the company. - Be available to affect the entirety of the team's operations. - Take calls that your agents can't handle and be available when an agent appears to need assistance. - Motivate and encourage agents through positive communication and feedback - Disseminate new product information to the agents. - Discuss a sales theme or point-of-interest topic for the agents. - Perform at least o

To lead a team of 20 reps. Managing them and closing their sales.Must have worked on Telecom Campaigns in the past. Training, motivating, and closing the sales of agents. Helping them all the time.Must have worked as a closer or team leader in the past or have at least 2 years of experience in Sales.

Supervising Call Center Team Co-ordinates with Development Team for resolution of issues regarding IRIS and eFBR Portal Handling critical incoming calls Outbound calls/emails for Taxpayers facilitation maintain attendance/leave record of the team.

CALL CENTER SUPERVISOR RESPONSIBILITIES: Coaching, training Daily sales report. Increase sales, and productivity. Quality call control.

Supervisor's Responsibilities:- Manage a team of call center agents. - Be available to affect the entirety of the team's operations. - Manage by walking around. Be visible to answer questions. - Take calls that your agents can't handle and be available when an agent appears to need assistance. - Monitor queue and track inbound calls. Keep agents aware of inbound calls, calls waiting, abandonment rate, etc. - Motivate and encourage agents through positive communication and feedback - Being

- Handle the team and help them achieve their sales targets - In this role you can’t be afraid of answering or picking up the phone - Making outbound calls to international customers - Identifying problems and offering solutions to customers over the phone - Fulfilling daily targets given by company - Apply the proper telephone etiquette to team to satisfy various customer situations - Meets commitments to customers - Other duties as assigned. - Prior experience in Call Center will be hi

1. Critical to Client 2. People Management/Critical to Operation 3. Coaching 4. Report Management

Call center Management Hiring of agents conduct Training for Agents Monitor all activities of call center Achive the daily tasks +vely Prepare daily activity for exectives Maintain attendance of Agents Maintain Record of Agents

Male/Female Call Center Agents and Call Center Supervisor are required for our outbound call center to work during night shift positions. A high-level of energy and commitment is required for this position. Apply only for those Males/Females who have good communication skills in English conversation, have strong inter-personal skills and are a confident individual with a high learning curve.Tele-marketing experience an asset. Its simple and easy to work job, for fresh candidates Complete trainin

To make manage floor Responsible for generation of sales To make calls and convince cutomer

Very well spoken Call Center Supervisor / closer needed for an up market call center in Lahore for our UK/US based Campaigns Must have: - Knowledge and experience of 3 years in UK or US campaigns - Ability to train and prepare back ups. - Handle customer and close sales and generate sales over phone. Enhance overall sales performance

FFS seeks motivated and team-oriented individual to oversee call center operations. Knowledge of BadgerCare Plus and Forward Health Program (i.e., Food Share and Family Planning Waiver) programs is desirable. Minimum 2 years supervisory experience in call center customer service with demonstrated skills in coaching and staff development/training required. Previous health/human services experience required. Requires Associate Degree; Bachelor's Degree or equivalent experience preferred.